About Us

Whether you want to find out more about Konectbus as a company, are interested in employment opportunities or have a question that may be in FAQs, you've come to the right place. Get in touch with us today via phone, email or post. 


Konectbus has been connecting communities across Norfolk for over 21 years.

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Sustainability Report

Konectbus plays a crucial role in connecting communities across Norfolk and we are proud to share our 2020 Sustainability report, which highlights the ways we have worked to support our people, the community and provide a cleaner, safer service for all to travel. The full report is available online


Join our Team

Think you've got what it takes to become part of our customer-focused team? Download our application form and find out more about current vacancies here.

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Norwich Bus Station

Norwich Bus Station is operated by Konectbus. We sell tickets for Konectbus, Norwich Park & Ride along with National Express & Eurolines tickets. The information and sales desk is open Monday to Saturdays 8am-5pm.

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Park & Ride Site Facilities

Norwich Park & Ride has conveniently located car park sites around Norwich with frequent bus services linking them to the city centre. Coach parking is available at Harford site.

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Advertise with us

To advertise on our buses please contact Daniel Gollop from Global. Email: daniel.gollop@global.com

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Frequently Asked Questions

Find answers to commonly asked questions when it comes to boarding our buses and using our services.

View FAQs

Helping Hand scheme

Helping Hand is an award-winning scheme empowering the holder to discreetly and directly advise of any assistance they may require. The card can be particularly helpful for customers with hidden disabilities.


Contact us

We take pride in providing outstanding customer service day-in-day out. If you've got a query or need to buy a long term ticket then get in touch.

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Gender Pay Gap Report

Inclusion and Diversity at Go-Ahead Bus 

At Go-Ahead, we support the fair treatment and reward of all employees, regardless of gender. We are committed to recruiting and retaining women at every level across bus and improving our gender balance to narrow our gender pay gap. 

Konectbus Ltd is one of Go-Ahead bus operating companies located in Norfolk. 

Read the full report here